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Step into the future
Remote work is one of the best options to minimize risks and costs, and it also helps the environment by reducing resource consumption.
Keep the business flow
Your employees will be connected and informed at all times about their pending tasks, and you will be able to track their processes.
Secure connection
The Discovery solutions guarantee complete security of your IT environment with all the security protocols that your company requires.
How does
Discovery Home Office work?
LeverIT HomeOffice (Telecommuting) is a lightweight tool (481 KB) that allows for secure and reliable remote control, from any geographic location, of a computer with remote ITSM software via the internet.
Internet connection
Connect from home with our LeverIT Home Office
Mirror
(Global SkyServer)
Remote PC with our Discovery Agent.
How do your devices look?
We developed the way for you to control your technological assets over the internet.
Software Management
Hardware Management
You can take all the reports with you wherever you go, download them into spreadsheets, or review them directly from the WEB with total security.
With this tool, one or multiple advisors from different geographical locations can remotely take control of any device that has the Discovery Global agent and is connected to the internet, using an ID and Password generated from the Discovery agent interface.
The remote control can have a minimum duration of one (1) day. At any time, the user can terminate the remote control connection and/or revoke the permission granted for remote access. For remote control takeover, the user can also configure the option to request permission when accessing their device.
For telecommuting, with this tool, a user can connect from anywhere to their device located in the company and make use of all authorized applications as long as they are enabled to do so.
What do you need?
1. Version of Discovery with ReadyEverywhere configured using its own mirror.
2. Internet connection (user / consultant / support staff)
3. LeverIT Home Office software installed on consultant or support agent devices, personal or home PCs.
4. Agent Config of the server with the active option to authorize remote connection with a key for the device or group of devices allowed for this remote support option.
5. When using Telecommuting, the user's PC located within the organization should not enter power-saving mode to ensure it is available to receive the required remote connection.
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