Fundamental tool for your company in teleworking and HomeOffice
Mobility and Comfort
More often, company employees and executives gain greater freedom by converting their workstations into mobile teams. Discovery Global guarantees the same level of operability no matter where they are in the world. You only need an internet connection and configure your network -Proxy and Firewall- so that you can access the Discovery system without any inconvenience.
For all those companies that wish to expand the coverage of their support services and the attention of their mobile computing users or connections to the web from anywhere in the world, we offer the best Discovery options.
What is the Global-Skyserver version?
A powerful solution for the attention of remote users, who are connected through the Internet, by independent connections from the corporate LAN networks. Through the Global Version - SkyServer, users remain connected to the Discovery Management System for remote support and all inventory and remote assistance services.
How does the connection work?
Discovery supports your connection between consoles and agents through a SkyServer server, visible on the Internet. This allows visibility between the company and its mobile users or those who connect to the Internet through other LAN or WAN networks, from anywhere in the world.
What kind of services do I get with this version?
The Global version allows the remote connection of users and all the possibilities of Discovery, as if they were on the corporate network. That is, inventories are also obtained, tickets are managed, tasks and orders are sent, change alarms are audited, files are transferred, voice or Chat connection, etc.
What do I need to purchase to use the Global version?
The same licensing scheme is purchased for Advantage versions.
A SkyServer-type server license is added. (Discovery server, link between Internet connections)
An annual DNS charge is contracted for service administration.
For Agent Discovery
The whole family (32 and 64 bits): Windows 98 / XP / Vista / 7/8 / 8.1 / 10 Windows Server 2003/2003 R2 / 2008/2008 R2 / 2012/2012 R2 / 2016 Windows Mobile 8 / 8.1 / 10.
Linux Ubuntu 10.04 and later versions. Red Hat Enterprise Linux 5 and later versions. Centos 5 and later versions. Fedora 11 and later versions. Debian 5 and later versions. Open Suse 11 and later versions.
MAC - OS version 10.6 - 10.13 or later.
Android version 2.3.3 (GINGERBREAD_MR1) or higher.
For Discovery Server
Windows 2008/2008 R2 / 2012/2012 R2 / 2016 Operating System (32 and 64 bits) or higher.
Internet Explorer 6 or higher.
For the database
Microsoft SQL Server 2005/2008/2008 R2 / 2012/2014/2016/2017
Oracle 10.X /11.X /12.X
For the Management APP
Play Store - Google / App Store - Apple
For web browsers
Internet Explorer / Mozilla Firefox / Google Chrome / Opera