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Remote and secure ITSM, asset management outside the corporate network

Are your business devices outside your office?

Discovery Global helps you understand your technological infrastructure in real-time without being connected to your corporate network, your office via the web.

papel de diseño

An essential tool for your company in telecommuting and home office."

Trabajando desde casa
Control
Track your employees' time during telecommuting.
Escritorio de la computadora aseado
Manage
Your business equipment and installed software.
Gráfico de inversión
Monitor
All real-time data of your licenses and equipment inside and outside of your office.
Movilidad y Confort

Mobility and Comfort

With increasing frequency, employees and executives of companies are gaining more freedom by turning their workstations into mobile devices. Discovery Global ensures the same level of operability no matter where in the world they are. You only need an internet connection and to configure your network - Proxy and Firewall - so you can access the Discovery system without any inconvenience.

 

For all those companies that wish to expand the coverage of their support services and the assistance of their mobile computing users or connections with the web from anywhere in the world, we offer the best Discovery options.

control usuarios

What is the Global-Skyserver version?

A powerful solution for remote user support, connecting through the Internet, via independent connections from corporate LAN networks. Through the Global-SkyServer Version, users remain connected to the Discovery Management System for remote support and all remote assistance and inventory services.

Skyserver

How does the connection work?

Discovery supports its connection between consoles and agents through a SkyServer, visible on the Internet. This allows visibility between the company and its mobile users or those connecting to the Internet through other LAN or WAN networks, from anywhere in the world.

conexion remota

What kind of services do I get with this version?

The Global version allows remote connection of users and all the capabilities of Discovery, as if they were on the corporate network. This means that inventories are also obtained, tickets are managed, tasks and orders are sent, change alarms are audited, files are transferred, connection by voice or chat, etc.

conexion remota

What do I need to acquire to use the Global version?

  • The same licensing scheme for Advantage versions is acquired.

 

  • An additional SkyServer server license is added. (Discovery server, link between Internet connections)

 

  • An annual DNS fee is contracted for service administration.

Sistemas compatibles

Brochure

Medium

Compatible Systems

For Agent Discovery

 

The whole family (32 and 64 bits): Windows 98 / XP / Vista / 7/8 / 8.1 / 10 Windows Server 2003/2003 R2 / 2008/2008 R2 / 2012/2012 R2 / 2016 Windows Mobile 8 / 8.1 / 10.
Linux Ubuntu 10.04 and later versions. Red Hat Enterprise Linux 5 and later versions. Centos 5 and later versions. Fedora 11 and later versions. Debian 5 and later versions. Open Suse 11 and later versions.
MAC - OS version 10.6 - 10.13 or later.
Android version 2.3.3 (GINGERBREAD_MR1) or higher.

 

For Discovery Server

 

Windows 2008/2008 R2 / 2012/2012 R2 / 2016 Operating System (32 and 64 bits) or higher.
Internet Explorer 6 or higher.

 

For the database

 

Microsoft SQL Server 2005/2008/2008 R2 / 2012/2014/2016/2017
Oracle 10.X /11.X /12.X

 

For the Management APP

 

Play Store - Google / App Store - Apple

 

For web browsers

 

Internet Explorer / Mozilla Firefox / Google Chrome / Opera

Other products

LeverIT offers multiple solutions for your company, from resource management to process focus. 

 

 

licencia software
Mesa de sevicios
Software captura inventario
app segura
aplicacion gestion
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