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Get certified in ITSM processes to improve the quality of your company's care

Why Certify?

Certifications weigh in when it comes to showing your skills.
Tell everyone what you can do!
Learn to navigate and get to know one of the most complete and modular tools on the market.
It opens the doors to new knowledge, not only of software but of vital ITSM processes for any company.
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What would you learn?

Certificates of our WEB Service Center

- How to solve a Case.


- Attach Resources.


- Escalation of cases

As Advisor

- General user interface.


- Creation of cases.


- Send messages.


Attach file

As a user

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Get certified as an Advisor or User on our Web platform