Wellcome

Here you will find all the resources for you to put together your sales pitch.

Profile

Users

User is anyone who uses the software in an active and intuitive way, using it for its main purpose, which is to put a ticket (ask for something) and have constant communication with their advisor (person who solves their requirement) as well as effectively follow up on their ticket.
How to put a ticket

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Profile

Adviser

Advisor is anyone who receives the ticket and attends to it to solve whatever the requirement may be and in case of not being able to provide an effective solution, it must be escalated to another advisor or to the administrator or final person at the head of this hierarchy
Notification of new Tickets

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Profile

Administrator

Administrator is anyone who, as its name indicates, manages and coordinates the solution of requirements or tickets, closing cases or monitoring the efficiency of these, giving faith and computing the data to keep an optimal record for making decisions based on the data given by the tool
Service inquiries

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Argentina

Arroyo 932 of 6A

Federal capital

Tel. (54) 11 4393 4884

Colombia

Av. El Dorado # 68C61 Torre Central building, office 831.

Bogota DC

Email: colombia@leverit.com

Cell: 300 216 4000 | 317 438 0705 | 317 428 3995

Spain

Av. Juan Carlos I # 13, floor 2 Torre Garena 28806 Alcalá de Henares. Madrid Spain

Telephone: +34 911 822 757 | +34 911 822 768

U.S

2805 Walnut IN Hurst. Texas, USA, CP 76054

Phone: 817 281 7866

Mexico

LeverIT Soluciones SA de CV Movil1: 55 4264 2733

Mobile2: 5542 93 8089 mexico@leverit.com

Blvd. Miguel de Cervantes Saavedra 169 P 11-108, Granada, CP 11520, Mexico, CDMX

Peru

Calle las Camelias 891 2nd Floor Urb. Santa Cruz Lima - Lima - San Isidro

Phone: +51 442 30 63

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