7. KPI's indicators for BI
Learn about different types of managerial and technical indicators that will allow you to optimize in terms of information gathering and decision-making.
8. Report Management
Manage and manage the most detailed levels of your reports so that you can use them for your analysis.
9. editable reports
Edit reports hot, organize, export and enter new data in the database from the same interface and instantly
10. Hardware management
Take an overview of hardware management and all report manipulation options.
11. Software management
Check how the escalation of a ticket is when it requires another level of attention.
12. itil modules
Manipulate your processes based on best practices and the ITIL framework and see your processes at the service desk
Organize and understand your IT infrastructure in terms of relationships and CI's or business components
Know all the software and hardware data of equipment that are outside the corporate network.